Doug
Bartholomew, CFO IT
March 26,
2003
Last month, Sun Microsystems Inc. announced a
raft of new technologies intended not only to give the company a
boost in sales but also to refocus attention on an area of IT that
hasn't been buzz-worthy in years and possibly decades: the corporate
data center.
Wasn't it supposed to have gone "lights out" by now? Or be
obsolete altogether, a victim of shoebox-size servers tucked into
every nook and cranny at headquarters, or of outsourcing?
In fact, those trends are very much alive, but the data center
lives on, continuing to command a sizable percentage of a company's
overall IT budget. Strategies for designing and operating the data
center, however, can take into account more options than ever
before: networking, storage, operating systems, server technologies,
and many other facets of the "glass house" are evolving, as are
techniques for managing it all.
Some drivers behind the changes have remained consistent: reduce
cost and complexity.
Both were at issue, for example, when Brady Corp. embarked on a
mission to centralize and consolidate its entire IT infrastructure.
The $526 million manufacturer of identification, labeling, and
data-collection products wanted to align its worldwide operations
more closely, and to do that, "we needed common technology at the
heart of everything," says Keith Kaczanowski, vice president of IT
and process improvement at the Milwaukee-based firm.
The company is moving operations from multiple locations around
the globe into two data centers in Milwaukee. The goal is partly to
save money, as well as to provide a platform on which portal
technology can give all employees a better, more-timely window into
operations.
Having key financial and operational data accessible to people
throughout the company has not traditionally been a prime mission
behind data-center redesigns, but these days companies are being
more careful to ensure that decisions about data centers mesh with
higher business goals.
The aim? To store data and run applications cheaply than it is to
create a platform that "puts information into the hands of the
business users who can do something about it," says Kaczanowski.
Brady's data-center consolidation is being repeated at hundreds
of corporations. Nearly three out of five IT organizations in the
world's 3,500 largest companies are centralized, according to a
survey by Forrester Research Inc. "For a large corporation, it's
fairly easy to get to millions of dollars in savings through
recentralization of servers and expensive IT support," says Peter
Kastner, chief research officer at Aberdeen Group Inc., an IT
research firm in Boston.
Adds Martin Piszczalski, president of Sextant Research, an IT
research firm in Ann Arbor, Michigan, "the number-one way to cut IT
costs is by consolidating data centers."
Many corporations have ridden the consolidation wave to savings
by slimming both hardware and staffing needs. "Overall, IT staffing
has been reduced anywhere from 5 to 25 percent over the past several
years," says Kastner.
The typical data-center consolidation "invariably yields a
double-digit head-count reduction, usually in the 10 to 20 percent
range," he estimates. For a global corporation with an IT budget of
$100 million, the annual savings from unifying the computer shop
under one roof can easily tally $10 million or more.
Certainly, newer technologies such as servers have been designed
to require less manpower — Sun's recently announced "N1" family of
products and services offer a range of automated deployment and
monitoring functions, and rivals IBM and Hewlett-Packard are also
pushing the "do more with less" theme.
But even the venerable mainframe has been tweaked to keep pace
with the times. Without doubt, companies feed and house fewer
mainframes than they did half a dozen years ago. But the death of
Big Iron has been greatly exaggerated for years. In fact, Mike
Chuba, an analyst at Gartner in Stamford, Connecticut, says, "every
company in the Fortune 100 has at least one mainframe or has its
systems outsourced and running on someone else's mainframe."
Iron Giant
IBM, the biggest maker of mainframes, with
nearly 90 percent of the worldwide market, sold an estimated 2,000
units last year, and has labored mightily to adapt them to current
data-center needs. Data storage? Distributed computing? The
Internet? Mainframes tackle it all, and remain a viable data-center
workhorse.